Bronze (New Members): Monthly reload bonus and standard support.
Silver: Enhanced cashback rate, faster withdrawal processing, and weekly bonus offers.
Gold: Dedicated personal account manager, higher deposit & withdrawal limits, and exclusive monthly tournament access.
Platinum: Priority withdrawals (processed in up to 15 minutes), high-roller bonuses, event tickets & gifts.
Diamond: Highest cashback rate, no standard withdrawal limits, a dedicated VIP manager available in Bangla, and exclusive live event invitations.
The points required to level up are On the VIP page details provided. Once you reach a level, you retain its benefits for at least the remainder of that month.
- Deposit Limit: Set a daily, weekly, or monthly deposit cap. Reducing your limit takes effect immediately; increasing it requires a 72-hour waiting period.
- Loss limit: Set the maximum amount you're willing to lose within a given period. Once the limit is reached, the system automatically stops betting.
- Cooling-Off (Temporary Break): Temporarily suspend your account for anywhere between 1 day and 6 months. Your account will be reactivated automatically once the break period ends.
- Permanent Self-Exclusion: If you feel that betting is negatively affecting you, contact support to have your account permanently closed.
Mobile Number Change: This cannot be done directly through settings — for security reasons, it must be handled by our support team. Contact us via live chat or email support@beta365.biz. An OTP will be sent to your old number (if still accessible) to verify your identity, after which your new number will be updated. If the old number is no longer available, verification will be done using a photo of your National ID.
Name Correction: Minor typos can be corrected, but a full name change is generally not approved — as your name must match your National ID. If you need a correction, contact us via live chat and provide a photo of your NID.
Date of Birth: Once verified, this cannot be changed.
Support typically responds to any profile update request within 24 hours.
Withdrawal Limits:
- Minimum withdrawal: ৳500
- Standard member daily maximum: ৳50,000
- VIP Gold and above: limits increase, with even higher limits at Platinum and Diamond
- Monthly limit: varies based on VIP level
Withdrawals must be made via the same method used for your deposit. Funds will only be sent to an account in your own name — withdrawals to third-party accounts are not permitted.
Cancelled before kick-off: Your full stake will be refunded — with no deductions. Funds are typically returned to your wallet within 24 hours.
Cancelled after kick-off (pre-match betting): If a match is abandoned before completing a set portion of play (generally 5 overs in cricket or 45+ minutes in football), your stake will be refunded. If enough play has taken place for an official result to be declared, bets will be settled according to that result.
For live betting: Settlement may be based on the result at the point when the bet was placed, or the stake may be refunded — depending on the sport and how far into the match play had progressed.
If you have any dispute about how a bet was settled, contact support with your betting ID — it will be resolved within 48 hours.
- Classic Slots (3-reel): Classic-style games with simple mechanics and fewer paylines — ideal for beginners who want to get a feel for the game without placing large bets.
- Video Slots (5-reel): Modern games with multiple paylines (typically 25–243), bonus rounds, and free spin features. The most popular category.
- Megaways Slots: The number of ways to win changes with every spin — up to 117,649. More ways to win means more chances at a big payout.
- Progressive Jackpot Slots: A pool jackpot that grows with every bet placed. One winner takes the entire pool. Beta365's On the Jackpot page These are visible.
- Crash Games & Instant Win: Similar to slots but with faster results. Games like Aviator fall into this category.
Deposit Limits:
- Minimum: ৳300 per transaction
- Standard member daily maximum: ৳50,000
- VIP members may be eligible for higher limits
- Any self-imposed deposit limit you have set will still apply
One important thing to keep in mind when making a deposit: the bKash or Nagad number you use must be registered in your own name. Depositing from someone else's number may cause issues when you try to withdraw.